Terms and conditions

MIIEGO.dk and MIIEGO.com:

MIIEGO ApS
Industrivej 1
6330 Padborg
Denmark

Phone: +45 70 277 887
E-mail: info@miiego.com

CVR-nr./VAT no.: DK32675476

 

1. Ordering on the website

Agreements on our website are made in the following languages: Danish and English. When you make an order on our website, you accept our terms and conditions.
All prices at the MIIEGO website are incl. Danish VAT and taxes. Prices are current prices in DKK and in EURO. Prices are subject to availability of goods, price changes and errors.
Please note that customers outside the EU are subject to tax & custom duties of their own country when receiving the goods. You need to be 18 years or older to order on our website.
At our website, you can but wireless headphones, headsets and accessories for sport – running, fitness, training, work out.

 

2. Payment

At MIIEGO.com you can pay with:
Different International credit cards. The amount is first raised on your card when goods are shipped from our warehouse. There can never be deducted an amount greater than what you have approved.

 

3. Shipping International

To get your goods delivered, you pay shipping. The freight depends on your final destination country.
Delivery within Denmark is 29 DKK (fixed shipping rate) and delivery within EU will be subject to a fixed shipping fee of 9 EURO to cover handling and shipping costs.

 

4. Delivery

Normally all orders will be handled and leave our warehouse within 1-3 working days after order placement. Delivery time outside of Denmark may vary depending on the final destination country. As a general rule our standard delivery time in Europe is between 3-5 working days.
International shipping methods may vary between different providers as we try to use best possible services for various countries. When your package is shipped you will receive by email a track & trace number so you are able to track your shipment. MIIEGO accepts no responsibility or liability for delays due to weather conditions, strikes, problems with package distributor or third party logistics.

Returns
Consumers have 14 days to return and cancel their order when shopping at MIIEGO.dk and MIIEGO.com. The right of withdrawal begins from the day you receive the goods.
Should you regret your purchase please contact us at info@miiego.com before returning the goods.
The right of withdrawal can only be exploited if the goods are returned in the same condition and quantity as received. That also includes intact, complete and undamaged packaging. The original packaging is an essential part of the product value. The right of withdrawal lapses if you use the product in a way that reduces the sales value of the product.
If you regret your purchase, the amount will be transferred to the card you paid with or on your bank account when we receive the returned item and have verified that it meets the rules for cancellation.(shipping costs are not reimbursed). If you wish to cancel an order placed on our website, the shipping cost to return the item back to us is at your own expense. Please remember to include a copy of the invoice or order confirmation when returning the product. You are responsible for the shipping of returned items back to us. Remember that the product must always be returned in proper packaging. Remember to save postal/courier receipt as documentation that goods have been sent. Reimbursement will take place no later than 14 days after receiving returns. Please note - we do not receive packages sent COD.


5. Warranty

As consumer you have 24 months warranty, which means that within this period you can either get your product repaired, replaced or get the money back depending on the specific situation. Please note that defects in articles, which are caused by incorrect use or misuse are not covered by the right of complaint. Please make your complaint within a reasonable timeframe after you have noted a defect.

We need the following information when you send the item to us
Please always contact us before returning any product at info@miiego.com. When you return a product be sure to enclose the order confirmation or invoice and a detailed error description.
You are responsible for the shipping of items back to us. Remember that the product must always be returned in proper packaging. Remember to save postal/courier receipt as documentation that goods have been sent. Please note - we do not receive packages sent COD.

 

6. Privacy Policy

For you to make an order and agreement with us on www.MIIEGO.dk and www.MIIEGO.com, we need the following information from you:

  • Name
  • Address
  • Telephone No.
  • E-mail address

We record your personal information in order to deliver the goods to you.
Personal information registered with MIIEGO ApS are kept for a maximum of five years, after which the data are deleted. When collecting personal information through our website, we ensure that it always happens when submitting your express consent, so that you are informed of exactly what information is collected and why.
Personal data submitted to MIIEGO is not transmitted or sold in any way to third parties, and we will not store any sensitive personal information. In relation to any electronic payment we are using a secure encrypted method through our web shop System.

Cookies
At MIIEGO.dk and MIIEGO.com we use cookies in order to optimize the website and its functionality, thus making your visit as easy as possible for you. You can always delete cookies from your computer. How depends on your browser.
Log statistics
We use log statistics on our website which means that a statistical system collects information that can give a statistical picture of how many visitors we have, where they come from and where the site