Compatibility

Yes – all versions/generations of iPhones support Bluetooth.

Yes, if it is a Bluetooth mobile phone or device. Your phone/device should support A2DP (Advanced Audio Distribution Profile) to play music, which almost all newer smartphones do.

Only if your PC/Laptop, iPod or MP3 player has Bluetooth. Follow the instructions that came with your PC/Laptop, iPod or MP3 player on how to pair with a Bluetooth device.

Yes – all MIIEGO Wireless Headphones have build-in microphones for hands-free calling. You can use them as a wireless headset for Skype and/or your Bluetooth enabled PC or Mac

Pairing

1. Make sure your headphones are charged and turned off.
2: Press and hold the control button on the headset for 7-8 seconds until the indicator light flashes Red and Blue alternatively (pairing mode).
3: Activate Bluetooth on your phone or other device and search for Bluetooth devices and select your MIIEGO model. If asked for PIN press: 0000

Your mobile phone will not find the headset if the headset and mobile phone are not both under pairing mode and within 1 meter distance of each other.
1. Make sure your headphones are charged and turned off.
2: Press and hold the control button on the headset for 7-8 seconds until the indicator light flashes Red and Blue alternatively (pairing mode).
3: Activate Bluetooth on your phone or other device and search for Bluetooth devices and select your MIIEGO model. If asked for PIN press: 0000

The code / PIN is 0000 (four zeros).

If you experience connectivity or other problems related to your phone we always recommend to try the following:

Delete the headphones from the Bluetooth menu on your phone. Turn off the headphones Restart your phone Re-connect the headphones via Bluetooth (remember to put them into pairing mode by pressing and holding the power button for 7 seconds).

Here's what you can do to resolve both Wi-Fi and Bluetooth problems in one fell swoop: Go to Settings > General > Reset > Reset Network Settings. It's the third option down, and you'll want to avoid Reset All Settings and Erase All Content and Settings. By selecting “Reset Network Settings” you'll keep your data intact, but your Bluetooth/Wireless connects will be back to their default settings. That usually solves your issue.

Signal/audio quality

According to the Bluetooth-standard the range is up to 10 meters. The optimal range for BLUETOOTH STEREO DEVICES OF ANY BRAND is between 0,5-1 meter from the music device (etc. your phone) to your headphones. This will help in avoiding signal drop outs. Please note the quality of the Bluetooth signal may also be influenced/weakened by obstacles like walls, furniture, thick clothing/textile, phone covers, or metal.

It is highly recommended to keep your phone/device on the right side of your body, preferably in an armband, within optimal range, as the music receiver antenna on the headphones is located in the right-side.

According to the Bluetooth-standard the range is up to 10 meters. The optimal range for BLUETOOTH STEREO DEVICES OF ANY BRAND is between 0,5-1 meter from the music device (etc. your phone) to your headphones. This will help in avoiding signal drop outs. Please note the quality of the Bluetooth signal may also be influenced/weakened by obstacles like walls, furniture, thick clothing/textile, phone covers, or metal.

1. Make sure the headphones are turned on.
2. Make sure the volume is turned up on both phone and headphones
3. Make sure the headphones and your phone/device are connected
4. Make sure the distance between the headphones and your phone/device is within optimal Bluetooth working range.

1. Make sure your phone has a strong signal
2. Make sure the distance between the headphones and your phone is within optimal Bluetooth working range.

Charging

battery status is low and your headphones needs to be charged.

1. Make sure the charging cable is correctly connected between both the headphones and your charger and it is turned ON.
2. If you did not use the headphones for a while, the battery may dry up. At this time, you have to charge the battery for 30 minutes, and then the red light will turn ON.

Other

No, the battery is an integrated part of the headphone construction and is rechargeable.

Yes - to some extent. Follow the instructions on the video below in order to achieve the best fit of your AL3+ Headphones.